We sell only new items, and warranty them in accordance with the manufacturer's warranty policy. We realize the need to actually see and handle an item to know if it is acceptable. Therefore, you may return any item to us within 21 days, from date of shipping, new or used. Shipping and handling charges for returning items are the responsibility of the buyer. Special orders, closeouts, and spare parts are not returnable. Please call our customer service department 01296 583684 mon-fri 8am-5pm, sat 8 - noon for a return authorization number BEFORE returning merchandise.
Most orders ship within 24 hours from our distribution center.
Please allow at least 10 business days for delivery before calling on order status. You will be notified if we cannot ship within 30 days. All items purchased from Seeding Square are made to a shipment contract. This means the risk of loss and title for such items passes to you upon delivery to the carrier. Seeding Square is not responsible or liable for any damage arising from shipment.